ATC captures, consolidates, and prioritizes DTCs, oil sampling results, preventative maintenance alerts, and more — into one centralized, secure workspace. Make "swipe and delete" email a thing of the past. Manage machine health before your customer knows there's an issue.
Every asset, every alert, every open ticket — on a single map. Colored pins show alert severity at a glance: red is high-priority, yellow is a warning. Hover over any pin for the machine details: VIN, type, hours, the active alerts, and the open ticket number.
Never lose a machine again. Never miss a flagged asset because it was buried in a spreadsheet someone forgot to update.
DTC, oil report, PM trigger, or custom rule fires. ATC ingests it automatically.
Duplicates merge. Severity is applied. Related alerts on the same machine are grouped.
The shared knowledgebase surfaces prior solutions, labor estimates, and parts requirements.
Multiple alerts roll into a single work order. One trip, the right parts, more machines fixed.
Every resolution feeds analytics on machine populations, branch performance, and recurring failures.
A shared, comprehensive knowledgebase that captures every solution your team builds. Labor estimates. Parts lists. The reasoning behind each fix. A new technician can diagnose machine troubles in minutes instead of hours — and fix a more diverse population of machines than experience alone would allow.
Advanced analytics surface trends across machine types, failure patterns, and branch performance. Track individual technicians. Track branches. Identify what's working, where the opportunity is, and which customers are at risk — using the same real-time data your service team is already producing.